Disaster recovery specialist buys in more expertise

CEO apologizes to customers in video, while CTO promises availability zones to prevent further disasters

All the data at Kano center was backed up, official says

French news site casts doubt on OVHcloud's actions

More resilient servers offered in OVHcloud data centers in the US, Europe and Canada

Ogden city has power cut, WebNX generator ignites

Four weeks on, as servers come back up, Octave Klaba tells users what they're entitled to

False alarm... or an April Fools day prank?

OVHcloud now has certification for security and privacy, but users are still asking whether their data will be back

OVHcloud's Octave Klaba reports each server is being cleaned and restarted

While customers wait for data after the SBG2 fire in Strasbourg, Klaba wants to help

As damage from the SBG2 fire becomes clear, SBG1 servers are moved elsewhere, and efforts shift to SBG3 and SBG4

Ten days after the first fire, a battery room fills with smoke

Klaba promises to reveal more about the cause later today

The cleanup and restart process continues

"I believe this incident will change the standards of the industry" says founder Octave Klaba

While customers check their contracts, and restart their businesses on servers in other locations

OVH also publishes list of who might get data back

No definitive cause, but the OVHcloud fire at Strasbourg started the day after mainenance on a UPS

Strasbourg data centers will begin to reopen from 15 March

... while security consultants claim botnets suffer too

SBG1 also badly damaged, SBG3 and SBG4 are safe but won't restart today

Future missions could shed extra weight and reduce landing errors and uncertainty

Domain register responds to complaints about the collaboration app's users