OpEx: Minimizing operational expenditure Strategies for reducing operational expenditure whilst maximizing operational resiliency and efficiency 27 Jan 2023
15–16 February 2023 Broadcast DCD>Workloads & Capacity Exploring the evolution of enterprise data center workloads & capacity planning
Advanced reporting – the unsung hero of a modern data-driven contact center By Anne-Meine Gramsma, ContactCenter4All
Contact centers in the post-Covid era – time to shift collaboration to the cloud By Anne-Meine Gramsma, ContactCenter4All