Online ticket firm Ticketmaster is monitoring its European data center operations using nlyte Software’s DCIM suite.

The company, which handles ticket sales for major sporting and entertainment events says it now has visibility of data center power, cooling and utilisation down to an individual customer level.

Ticketmaster needed a solution to better manage power usage within its data centres and following a trial it signed up to nlyte’s DCIM to model, manage and visualise assets within its in London and Amsterdam data centers. 

The company said it now has the ability to track individual servers, dependencies and usage inside the data center. “Ticketmaster can now monitor power usage across the data centre estate and charge its clients for the amount they use.  As a result, the heaviest users are now paying their fair share of electricity costs,” it said.

“The ease of use and simplicity of the nlyte DCIM suite means tracking the continually changing assets inside our data centres is no longer a headache, as the entire data centre infrastructure is now being mapped and managed using a single version of the truth,” said Terry Arnold, European data centre manager, Ticketmaster.  “The unprecedented control the nlyte DCIM suite delivers, to both Ticketmaster and its customers, is a great benefit financially and environmentally.  It enables us to understand every element of our data centre environment from energy use by client down to individual asset efficiency.”

“With a large number of very high profile brands relying on Ticketmaster to manage its ticket sales and promote events, it is vital that its data centres are always reliable and working optimally, particularly in times of peak demand when ‘must-have’ tickets go on sale,” said Rob Neave, co-founder and VP of IT sustainability at nlyte Software.  “Using the nlyte DCIM suite, Ticketmaster is now able to monitor and control each of its individual customers’ data centre assets, helping to ensure service reliability, even during the busiest of periods.  In addition, by tracking power consumption on a per user basis, ticketmaster’s clients are much more aware of the costs of their data center services and are joining the drive to reduce energy usage”.