Operations Professional

  • Instructor-led
  • Advanced
21 Hours

Course Description

Managing today’s mission critical facility is a complex proposition, from operational planning and deployment through to statutory compliance of standards and regulations. It is essential to have a full understanding of how to manage and optimize the interdependent systems and processes that sit within the facility in order to operate in an energy efficient, reliable and safe manner.

Our Operations Professional course, covers the successful operation of a data center, embracing current methodologies, technologies and best practice. Topics addressed and discussed range from management, finance, organization, risk, health & safety and operations, through to environmental considerations and maintenance.

Who Should Attend

  • IT operations staff looking for an engineering and facilities perspective on data center management
  • Data center and facilities managers responsible for M&E operational management and teams
  • Sales engineers and product engineering staff from technology vendors looking for broader awareness of day to day operational management of the data center environment.

This course has met the required standards of the organisations listed below and is approved, accredited, validated or endorsed by them. More details of our relationship with each and the process for gaining credit equivalencies is available upon request.

Key Topics

  • Data centre finance: terminology, TCO, cost codes, accruals & reporting
  • Project, business continuity and incident scenario planning
  • Customer support: SLAs, incident reporting, escalation procedure & remote hands
  • Data Centre Management Systems: BMS, BAS, DCIM, NOCs
  • Traditional operational staffing hierarchy
  • Capacity Planning
  • Maintenance Strategies
  • Energy Efficiency and operational considerations
  • Health & safety: risk assessment, harm categories, risk matrix and method statements

Upcoming Sessions

Region Course Language Date Time Instructor Register
UTC+8 (APAC) Operations Professional EN 09 Nov 2020 3 days 9AM – 5PM John Duffin.jpg Book Now
UTC+1 (EMEA) Operations Professional EN 09 Nov 2020 5 days 9AM – 1PM Christian Bruderer Book Now
UTC-3 (LAT) Operations Professional SP 16 Nov 2020 5 days 9AM – 1PM Fabiano Azevedo - Babcock.png Book Now
UTC-6 (LAT) Operations Professional SP 23 Nov 2020 5 days 8AM – 12PM m ramos Book Now
UTC+2 (ES) Operations Professional SP 23 Nov 2020 5 days 9AM – 1PM Book Now

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