Google needed to onboard a new cohort of data center technicians in the Netherlands while ensuring they met the company's exceptionally high operational standards. Recognizing that prior experience alone couldn't guarantee operational readiness, Google needed a way to identify knowledge gaps and validate each technician's competency.

To meet an ambitious four-week onboarding timeline, Google partnered with DCD Academy to assess, train, and certify the entire cohort, ensuring every technician was fully prepared to operate safely and effectively in a mission-critical environment.

Download the case study to learn more about the training program that resulted in:

  • Automatic Transfer Switch knowledge improved from 42.1% to 79.8%
  • Data Center M&E and Cybersecurity improved from 53.3% to 94.8%
  • Data Center Energy Efficiency knowledge improved from 53.3 to 90%