Hosting and colocation provider DediPath has seemingly closed down, giving customers less than 24 hours’ notice.
A post to WebHosting Talk as well as multiple accounts across X (formerly Twitter) and LinkedIn, has been posting emails from DediPath with a message that the company would cease operations the same day.
“With a heavy heart, we must announce that DediPath will be discontinuing operations effective 8/31/23. Please migrate your data and take backups as soon as possible,” the message reads. “We are truly sorry for the inconvenience this has caused. We appreciate your business and support over the years and this is heartbreaking to everyone at DediPath.”
Some customers questioned if the email was authentic given the abrupt nature of the closure. Dedipath hasn’t made any announcements on its still-live website or social media accounts. The company was promoting its services on its socials as recently as yesterday (August 31). DediPath CEO Mark Jiannino no longer has a LinkedIn profile.
A moderator on the LowEndSpirit hosting forum said they had confirmed the closure with the company directly. Hosting firm hostEons also said they had also confirmed the news.
“We have been colocating our VPS Nodes, web hosting as well as dedicated servers in Los Angeles with DediPath, but today Dedipath has announced that they are closing their business, YES they are going out of business on 31st Aug 2023 i.e. TODAY,” hostEons said on its website. “But fortunately due to recent network stability issues, we had already started migrating out of DediPath. We have migrated over 9,000 VPS out of DediPath to our new network. But two servers in Las Vegas and two servers in Dallas are still pending.”
DCD has emailed DediPath after receiving no reply on the company’s website chatbox.
Founded in 2017 and based in Hockessin, Delaware, the company offered infrastructure as a service (IaaS), colocation, and hosting services from 10 facilities across the US out of Flexential, Sabey, Path, and Evocative data centers.
Update: Flexential provided the following statement to DCD: “We are aware of the DediPath situation and available to work with their customers on an individual basis.”
The company told its customers to send tickets to the respective colocation providers for equipment removal. It also recommended transferring out domains registered through Dedipath “ASAP.”
Some posts on social link to another email sent earlier the same day warning of potential trouble.
“I have been actively engaging with a wide network of industry leaders and vendors, seeking the best possible solutions that align with your needs. While none of us anticipated finding ourselves in this predicament, please rest assured that every effort is being made to ensure a smooth process for you,” the message warned.
It noted a new deal with Limestone Networks to migrate customers at a discount, and recommended colocation customers initiate backup procedures “without delay.”
“We are working with Flexential and have a verbal that they will not be shutting down services and will work with our customers to accommodate colocation services and or equipment retrieval,” the company said.
A post from LowEndBox recently noted a major DediPath outage and the CTO leaving the company.
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