AT&T; Inc. has announced a three-year hosting and managed services contract with Global Hyatt Corporation, one of the world's most recognizable hotel brands. Initially, AT&T; will provide centralized hosting services for Hyatt.com and for Hyatt's property-management system. During the next two years, Hyatt and AT&T; will work closely to migrate numerous other applications to the new hosting environment.
"A true global presence, secure facilities, disciplined processes and a dedication to customer satisfaction were all very important criteria to Hyatt," said Phil LaBelle, vice president, IT Strategy, Architecture and Planning, Global Hyatt Corporation. "As we move to centralize the vast majority of our applications, AT&T; has stepped up and continues to provide valuable guidance, support and direction every step of the way."
Initially, Hyatt will use a pair of secure datacenters in North America. AT&T; will migrate Hyatt's customer-facing Web site to these new datacenters, where AT&T; will continue to provide secure hosting and around-the-clock monitoring services for Hyatt.com.
In these same two datacenters, AT&T; will also host Hyatt's property- management system, servicing Hyatt's network of nearly 300 hotels and resorts in North America. With AT&T;'s aligned advanced hosting capabilities supporting Hyatt's property-management system, Hyatt can optimize its core business services - locating, scheduling and managing rooms and sites for guests, clients and properties around the globe.