Connect | London // FAQs

Wednesday, 16 September | 8:30 am - 6:00 pm
Thursday, 17 September | 8:30 am - 5:00 pm

Business Design Centre
52 Upper St, London N1 0QH

View the venue page here

Badge collections are made at the event venue. Your badge is accessible through the event app, please come with your QR code ready to scan.

Early Badge Collection: Tuesday, 15 September | 5:00pm-7:00pm
Standard Badge Collection: Wednesday, 16 September | 8:30 am - 5:00 pm
Standard Badge Collection: Thursday, 17 September | 8:30 am - 4:00 pm

Yes, there are two cloakchecks, one via the main entrance and the 2nd on the 1st floor.

Yes, complimentary Wi-Fi will be available. The network name and password will be displayed on signage around the venue.

A networking lunch buffet is available each day on the show floor. Additional coffee and light refreshment points are located throughout the venue.

If you have specific dietary requirements such as Kosher, Halal or Vegan, please let us know in advance via our registration form. If you didn’t submit your requirements, email [email protected]. We can ensure the necessary arrangements are made with the venue. On the event day, please let a member of the help team know your requirements, and they will direct you to your meal.

You can view the full DCD Connect program here, where you can view and filter sessions by stage and session type.

DCD Investment Forum program here.
The Xcelerated Compute Show program here.

Yes. The event will take place at the Business Design Centre, which is DDA compliant and offers accessible entrances, elevators, restrooms, and facilities. You can view more information on their website here.

The dress code for the event is business casual. Delegates are encouraged to dress professionally while remaining comfortable.

The Xcelerated Compute Show is a focused, senior-level forum on AI infrastructure at scale. It brings together those involved in building, operating, and optimising GPU compute, high-performance networking, and storage for real production AI workloads.

Attendance is open to organizations actively involved in large-scale AI compute, infrastructure ownership & deployment within the digital infrastructure and AI ecosystem. You can read more and register for your pass via this link.

Please note - If you hold an approved Connect or Investment pass, this also grants you full access to The Xcelerated Compute Show.

You can promote your attendance via this link here, which can be shared across multiple platforms of your choice. If you wish to personalise your banner, please email [email protected]

To attend the Investment Forum you must hold an Investment Forum pass. Register for your Investment Forum pass here or find more details here.

The Investment Forum is open to operators, investors and the supporting ecosystem involved in ongoing investment, financing and M&A activity within the digital infrastructure sector. Please note that companies who qualify for our vendor pass (i.e. technology/service vendors, resellers and recruiters) are not eligible to attend our Investment Forum sessions.

If you’d like to add the Investment Forum access to your current Connect pass, please email [email protected]

The Investment Forum will take place on Thursday, 17 September, the second day of the event. Please note that the Investment Forum pass also provides access to DCD Connect and The Xcelerated Compute Show content across both event days, 16-17 September.

The Investment Forum is located in the Gallery Hall on the 1st Floor.

Yes. Your Investment Forum pass includes full access to DCD Connect and The Xcelerated Compute Show sessions across both event days, 16-17 September.

You can register for your pass here.

You can view our eligibility criteria here.

End-User/Specifier Pass: for End-Users (buyers) at Enterprise, Hyperscale, Colocation & AEC companies.

General Admission Pass: for digital infrastructure analysts and sales & marketing professionals.

Vendor Pass: for technology and/or service vendors, resellers and recruitment companies

Still unsure which pass type you qualify for? Please email [email protected] with your job title, company name and LinkedIn profile

We recommend registering for your pass prior to the event however there will be passes available for purchase at the DCD Help Desk on the day. Please note that there is a 2 working day turnaround after registering for our admissions team to review your pass.

If purchasing/registering for your pass at the Help Desk on the day, please expect a delay in entry to the event as your details need to be registered to issue your pass.

We offer a 10% discount on group Vendor passes (3+) purchased through our registration form. This is automatically applied to your booking.

If you have been invited by one of our Event Partners, please use the registration link and enter the invite code they provided to you. If you qualify for our Vendor pass, you are eligible for a 20% discount on your pass.

If you have purchased a pass and are no longer able to attend, you can transfer it to a colleague or to a future event. Please email [email protected] to arrange this.

You can access the attendee list via the event app which launches 2nd September. If you wish to view a blind sample delegate list, please email [email protected]

Yes, a student pass is available to those who qualify. This pass provides students access to both days of DCD Connect | London on 16-17 September, including any dedicated sessions for students. The student pass also gives you access to the co-located Xcelerated Compute Show running concurrently at the Business Design Centre

You can pay via credit card online, invoice or bank transfer. If you would like to pay via invoice, please email [email protected] with:

Yes, please email [email protected] if you would like us to send a receipt for your purchased pass.

Please email [email protected]

Via this link here.

There are plenty of networking opportunities throughout the conference, including sessions, lunches, and meetings arranged in the app. For a more relaxed setting, attendees can join our Icebreaker Party (16 September), designed to help you connect with peers after a full day of content. Please click here to view the agenda for the timings and location.

DCD events bring together a diverse community of IT and data centre professionals, including end users, operators, technology vendors, and investors. Whether you’re looking to connect with peers, discover new solutions, or explore partnership opportunities, DCD welcomes all attendees who are part of the data centre and cloud ecosystem.

A networking lunch buffet is available across both days on the show floor for all attendees.

Our private networking lunches are invite-only, but if you’re interested, please email [email protected] with the name of the lunch and we will do our best to accommodate you.

Private dinners are by invitation only, but if you’d like to attend, email [email protected] with the name of the dinner and we’ll do our best to accommodate you.

AIRPORT

Central London’s three closest major airports:

• London City Airport (LCY)
• London Heathrow (LHR)
• London Gatwick (LGW)

Note: While London Luton and Stansted are major airports, they are located significantly further from the city center than the top three mentioned

PUBLIC TRANSPORT

Use the TFL’s journey planner to find the best route to the BDC from across London and all major transport hubs.

The venue is easily reached via bus, Underground, and Overground, and is within walking distance of King’s Cross and St Pancras International.

Nearby stations:

Angel (4 mins), Highbury & Islington (15 mins), King’s Cross/St Pancras (1 stop), Euston (2 stops), Liverpool Street (3 stops), London Bridge (4 stops)

Visa requirements depend on your nationality. Please check your country’s travel regulations for the United Kingdom and apply in advance if needed.

To attend one of our DCD events, we can issue a letter of invitation which is a document to support your visa application. Please email [email protected] with the name of the event and provide the following information:

• Full Name:
• Date of birth:
• Passport number:
• Expiry date:
• Country of Origin:
• Country of Issuance:
• Company Name:

The Business Design Centre offers on-site parking for up to 250 spaces. To avoid disappointment please visit BDC’s Parking section to pre-book your parking space.

Satnav location: N1 0PW
View Location on Google Maps

If you choose to cycle, the venue offers free cycle storage in their on-site car park

You can view and book nearby hotels using our platform, Event Express here

Yes, you will need to download our event app to retrieve your badge.

We launch our app on 2nd September for delegates. You’ll receive an email containing your login details on that date. You can download the event app here (Apple / Play store) or by searching ‘DCD Connect’ in your app store.

The app contains your QR code to collect your badge. You can also view the full agenda and full attendee list, and message and arrange meetings.

If you have any issues, email [email protected]

Please contact [email protected] to speak with a member of our sales team about available sponsorship opportunities.

Please fill out this form and ne of our team will be in touch with you as soon as possible.

Please email your name, job title, company name and personal LinkedIn profile to [email protected]

The team will provide you with the appropriate pass link.

You can apply to speak via this link here. One of our team will be in touch with you as soon as possible.

Almost everything, from panels, presentations, debates, fireside chats, and much more. Session lengths will also vary depending on format.

Speakers will have preparation calls ahead of the event with their moderator (and panel, if applicable), approximately four weeks before the event, to finalise their discussion and run through onsite logistics

Speakers will be listed on the event website and agenda, onsite holding slides, social media, and email announcements. Speakers will also receive their own social media banners to promote their participation in the event.

Please email our Portfolio Director [email protected]

Operations will provide all details on registering your passes in the official Partner Onboarding email. Please register your attendance as an Event Partner here. If you have any questions about your pass allocation, please contact: [email protected]

This information will be included in your Onboarding Email. Please contact [email protected] to check your remaining pass allocation and for details on purchasing additional passes.

After registering and receiving your confirmation email, you’ll get login details for the event app (available 3 weeks before the event). Your ‘My Badge’ QR code is in the app, scan it at Badge Collection to print your physical badge.

• For any questions regarding the logistics of heavy or large equipment please get in touch directly with our Operations team: [email protected]
• Operations will share a comprehensive Event Partner Guide with you in your onboarding email, please review this carefully as it covers submitting your profile information, marketing assets, and show schedule. It also includes detailed information about your exhibition space, providing helpful guidance and planning details for your chosen stand type, build requirements, and other logistics.
  

If you require the Event Partner Guide to be resent, please contact: [email protected]

• The nominated primary contact for the sponsorship will also receive relevant logistics information, communications and reminders throughout the show cycle. If you are unsure who the nominated contact is, or to make any changes, please contact: [email protected]

Your personalised social card was shared with you in your original onboarding email. If you are unable to locate it, please contact [email protected] who will be happy to help.

Please contact [email protected] to speak with your Account Manager about available sponsorship opportunities.

• Event Partners
  -If you are an existing event partner, please contact our Event Partner team: [email protected]
  
  
• Sales Team
  -If you’re interested in purchasing multiple passes or for sponsorship opportunities, please contact our Sales team: [email protected]
  -If you’re interested in becoming an Event Partner for DCD Connect | London please fill out this form and our team will contact you to discuss available sponsorship opportunities
  
  
• General Queries
  -For all other queries (i.e. pass types, payment issues, letters of invitation, app questions etc), please contact: [email protected]