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  • Management & Operations
  • Open Session

Speakers

Rahul Dhar

President, Global Data Center Operations - Enterprise Colo Delivery & Program Management, CtrlS Datacenters

Foong Kheng Nge

Engineering Manager, Asia Pacific, Global Switch

Lee Heggan

Director Growth, Data Centre Solutions, APAC, CBRE

Jon Curry

Vice President Operations - APAC, Digital Realty

Charlotte Trueman

Compute, Storage, and Networks Editor, DCD

As portfolios expand and shared ownership models grow, the boundaries between operators and clients are becoming increasingly blurred, making accountability for performance and maintenance harder to define. At the same time, systems integration challenges make coordination even more difficult. BMS, DCIM platforms, and vendor-specific hardware rarely connect seamlessly, while limited alignment between OEMs and operators continues to hinder collaboration and prevent fully integrated, end-to-end systems. These disconnects compound the problem, reinforcing fragmentation and operational risk. As operators scale across regions, the question is whether technology alone can close these gaps or if new partnership-based operating models are needed to rebuild trust and efficiency.

This debate will unpack:

  • Who should carry accountability for system performance as boundaries between operators, clients, and vendors continue to blur
  • Whether technology alone can close the operational gaps caused by fragmentation
  • Whether limited alignment between OEMs and operators can be fixed through better integration or deeper partnerships
  • Whether commissioning is closing or widening the gap between design and operations

 

Held under Chatham House Rule, DCD>Debates are open discussions led by a panel of experts, on the biggest issues to face the industry.