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What does it really mean to think like a mission-critical technician? This virtual taster session walks through the core principles of how data centers operate and the knowledge, safety principles, and technical awareness required to work confidently in critical environments. Drawing from practical examples, we explore where management and operations teams must learn system interdependencies and operational inefficiencies, and how poor training decisions translate into slow delivery and compliance exposure. Lessons include:

• Electrical systems maintenance & safety in live environments
• Fundamentals of power quality 
• Increasing heat densities and engineering essentials  
• Reliability & resiliency as performance enablers