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  • Main Stage
  • Management & Operations
  • Open Session
mcim.original

Speakers

Daniel Moore

Senior Director, Operations Business, CyrusOne

Mike Parks

CEO, MCIM | Fulcrum Collaborations

Josh Gilman

Chief Technology Officer, CPG Beyond

Rich Okoney

Sr. Managing Director, Head of Global Data Centers, Cushman & Wakefield

Emma Strutton

Head of Channels, DatacenterDynamics

John Rhoads

Chief Technical Officer, Modius

Data center operations teams are increasingly challenged by fragmented tools and siloed systems, leading to inefficiencies, blind spots, and growing operational risk. Smarter decisions around maintenance, capacity planning, and long-term infrastructure strategy are no longer optional, they’re mission-critical.

This session explores how a focus on operational excellence, powered by AI-driven predictive insights, can turn infrastructure management into a strategic advantage. But the technology is only half the story—are you overlooking your most important asset: your team? As platforms evolve, better training and human-centric integration are key to unlocking their full potential. Join this session to explore:

  • Patch Up: How can smarter asset intelligence help you detect and resolve issues before they disrupt operations?
  • Capacity Check: What role does AI play in optimizing capacity planning and preventing overloads?
  • System Restore: How can unified platforms streamline global operations and deliver more resilient, standardized performance?