Connect | New York // DCD Talks reliability at scale: Modern service models for the next generation of data centers with Emrah Ercan | Hitachi

As data centers face unprecedented power demand driven by AI expansion, operators are increasingly dependent on highly reliable, digitally optimized electrical infrastructure. This shift places new emphasis on lifecycle service models that combine advanced diagnostics, predictive maintenance, and real‑time monitoring to ensure continuous, high‑uptime performance across substations and critical power assets.

As grid interconnection timelines lengthen and on‑site power infrastructure grows more complex, data center operators must adopt service strategies that improve reliability, accelerate response times, and enhance asset longevity. Digital service solutions - integrating AI, analytics, and remote monitoring - play a central role in reducing unplanned outages, mitigating equipment risk, and enabling a more proactive and resilient operational environment. This session will explore how modern service frameworks are helping data centers scale more confidently, optimize asset performance, and prepare for the next generation of electrification‑driven growth.