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  • Management & Operations
  • Open Session

Speakers

Mohammed Feroz Khan

Mohammed Feroz Khan

Head of IT Infrastructure, TotalEnergies

Felix Jaffe

Conference Production - EMEA, DCD

Gaurav Mathur

Chief AI & Data Center Officer, JLL

Ossama Dahabreh

Ossama Dahabreh

Associate Director, Syska Hennessy Group

As MENA accelerates toward a digital future, data center operations must shift from reactive fault management to predictive, autonomous control. Yet, many operators remain limited by fragmented DCIM tools and siloed processes, hindering the transition to intelligent infrastructure. This session explores whether AI can truly replace manual oversight and what structural, technical, and cultural transformations are needed to achieve full-scale integration. The question is no longer if change is coming, but whether the region is ready to move from passive monitoring to active optimization. The discussion will assess the current state of digital monitoring and the road ahead for operational maturity. Can predictive maintenance genuinely replace human operators while delivering measurable returns? Are today’s DCIM systems sustainable, or is consolidation inevitable? Join industry leaders as they unpack what next-generation management and operations look like in the age of AI-driven infrastructure.