Understanding Failure

  • Instructor-led
  • Technical
7 Hours

Course Description

This course is designed to identify, analyse and improve specific human behaviours which impact on the successful delivery of engineering services within a critical environment.

The aim of the course is to enable students to develop and apply critical thinking processes. Failure is defined as everything from breaking SLAs to actual loss-of-IT service and this is supported by real-life case studies.

Human factors features large in the examples and leads into solutions for minimising such inadvertent human intervention to avoid failures.

Who Should Attend

  • Consulting Engineers (Mechanical & Electrical) upskilling or transitioning to data center projects.
  • Critical infrastructure engineers from data center operators responsible for facilities operations.
  • Sales engineers and product engineering staff from technology vendors looking for broader awareness of their market

This course has met the required standards for and is endorsed, approved or accredited by the organisations listed below. Upon successful completion of this course, individuals are eligible to obtain CPD/ PDH units. Further details about our relationship with each organisation will be made available upon request.

CPD units can be used towards professional development requirements at your company as well as for professional memberships like: IET, IMechE, EI, IED, and BCS, The Chartered Institute for IT, among others.

Key Topics

  • Human error in the data center
  • ICT failures
  • Fuel storage and treatment
  • Electrical systems, critical and non critical loads.
  • Mechanical cooling systems