Understanding Failure

  • Instructor-led
  • Technical
7 Hours

Course Description

This course is designed to identify, analyse and improve specific human behaviours which impact on the successful delivery of engineering services within a critical environment.

The aim of the course is to enable students to develop and apply critical thinking processes. Failure is defined as everything from breaking SLAs to actual loss-of-IT service and this is supported by real-life case studies.

Human factors features large in the examples and leads into solutions for minimising such inadvertent human intervention to avoid failures.

Who Should Attend

  • Consulting Engineers (Mechanical & Electrical) upskilling or transitioning to data center projects.
  • Critical infrastructure engineers from data center operators responsible for facilities operations.
  • Sales engineers and product engineering staff from technology vendors looking for broader awareness of their market

This course has met the required standards of the organisations listed below and is approved, accredited, validated or endorsed by them. More details of our relationship with each and the process for gaining credit equivalencies is available upon request.

Key Topics

  • Human error in the data center
  • ICT failures
  • Fuel storage and treatment
  • Electrical systems, critical and non critical loads.
  • Mechanical cooling systems