Project Management for Technicians

  • Instructor-led
  • Technical
14 Hours

Course Description

This course has been created to provide a good level of understanding of Project Management as a job function. The course is aimed at individuals who are involved in the creation and/or delivery of project based tasks as part of their day to day activities.

The course will explain all of the terminologies deployed, modern project management techniques and explain the various control measures available to ensure the delivery of a successful project.

Who Should Attend

This course is designed to help technical staff involved in the day to day operational activities of the data center understand the major requirements for operational excellence including the following job roles:

  • Data Center Service Manager
  • Data Center Technician
  • IT Support Engineer
  • Telecommunications Engineer
  • Facilities Manager
  • Customer Service Engineer
  • Field Service Engineer

This course has met the required standards for and is endorsed, approved or accredited by the organisations listed below. Upon successful completion of this course, individuals are eligible to obtain CPD/ PDH units. Further details about our relationship with each organisation will be made available upon request.

CPD units can be used towards professional development requirements at your company as well as for professional memberships like: IET, IMechE, EI, IED, and BCS, The Chartered Institute for IT, among others.

Key Topics

  • Project lifecycle
  • Project risk
  • Control mechanisms
  • Automation tools
  • Visual progress frameworks