Data Center Technician

  • Instructor-led
  • Technical
21 Hours

Course Description

The Data Center Technician course is built to help technical staff better understand the requirement for operational excellence in a data center, while maintaining a customer focused approach. From facility monitoring to customer life cycle, best practices and maintenance to SLA management, the Data Center Technician course is an important link between you and the future of your business.

Who Should Attend

This course is designed to help technical staff involved in the day to day operational activities of the data center understand the major requirements for operational excellence including the following job roles:

  • Data Center Service Manager
  • Data Center Technician
  • IT Support Engineer
  • Telecommunications Engineer
  • Facilities Manager
  • Customer Service Engineer
  • Field Service Engineer

This course has met the required standards for and is endorsed, approved or accredited by the organisations listed below. Upon successful completion of this course, individuals are eligible to obtain CPD/ PDH units. Further details about our relationship with each organisation will be made available upon request.

CPD units can be used towards professional development requirements at your company as well as for professional memberships like: IET, IMechE, EI, IED, and BCS, The Chartered Institute for IT, among others.

Key Topics

  • Industry bodies & Current Standards
  • Evolution of the Data Center
  • Types of Data Centers
  • Health and Safety & Security
  • Cooling and Electrical Systems
  • Racks & Enclosures
  • Cabling Infrastucture
  • System Maintenance
  • Project Planning
  • IT Technologies