Overview
The need
To remain at the cutting edge of innova-tion, Presbyterian Rust Medical Centerneeded to improve the way it captured,analyzed and documented its day-to-dayprocesses.

The solution
The IBMBlueworks Live offering enablesstaff to quickly discover and documentexisting processes to identify opportuni-ties for improvement in daily operations.

The benefit
Employees are approximately 12 timesmore productive when mapping outprocesses with the Blueworks Live solution than they were before.

Presbyterian Healthcare Services is a not-for-profit healthcare system thathas served the residents of New Mexico since 1908. It includes hospitals,a health plan and a growing medical group. To reduce the burden on oneof its larger hospitals in Albuquerque and to make it easier on residentsliving in the western suburbs of Albuquerque to receive the services theyneed, the organization decided to open a full-service hospital in the community of Rio Rancho. With 68 beds, the Presbyterian Rust MedicalCenter will open in October 2011 and will feature labor and deliveryservices, intensive care, operating rooms, cardiac services, MRI and imaging, and emergency care. The center is part of the PresbyterianWestside Healthcare System.

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