Panic is your enemy in an outage - Nokia

It is 2 am on a Saturday morning and you are asleep. You get a phone call, notifying you that the data center you are managing is down. Alistair Edwards, Americas data center manager at Nokia, tells us what the data center manager should and should not do following such a phone call.

Published 17 February, 2011 by Yevgeniy Sverdlik

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