Earlier in the month Internet infrastructure provider Internap suffered an outage at its New York 111 8th Avenue facility causing some of its customers’ services to go offline.

Online live video broadcaster Livestream said its services were affected due to the Internap outage.

Colo and managed services provider ServerCentral has clients connected to Internap’s 111 8th Avenue facility but their services were not affected.

ServerCentral’s CEO Jordan Lowe said this is because they have invested in various backup sites in redundant locations.

“There is always a data center outage in the US. It’s whether you have invested in backup services or not that will determine whether your services are affected,” Lowe said.

“As a business you make an active decision whether to invest into backup sites. It is a lot of time, a lot of effort and a lot of money but, if you don’t want a service affected that’s a bullet you have to bite."

Livestream was alerted of the outage after its users were unable to use the broadcasting website.

On Livestream’s updated news feed, it said its engineers were investigating the then unknown outage at 3.49am EST.

At 17.45 EST Livestream announced full service had resumed.

“Companies need to do their research. If say Coca Cola’s website went down it wouldn’t impact their business in the same way as an outage would affect Amazon,” Lowe said.

“Yes it would be embarrassing for Coca Cola’s website to come offline but if it were Amazon it would affect its sales dramatically, that’s why it invests in various backup sites in the eventuality of an outage.”

ServerCentral’s CTO Avi Freedman said creating backup systems are a lot easier than people think.

“Multi-site architecture is a lot easier and cheaper to implement than people think, it’s when disaster recovery is involved it gets more complex,” Freedman said.